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Contact Cervaliq
We’re here to help with your order.
Have a question about sizing, shipping, returns, exchanges, or a product you love? Our customer care team is ready to assist you with clear and helpful support.
Customer Care Details
Store Name: Cervaliq
Email: edwin@shockmart.shop
Phone: (786) 447-8583
Address:
6725 SW 26th Ter, Miami, FL 33155, United States
Support Topics
How can we assist you?
To help us respond faster, please include your order number, the email used at checkout, and any relevant product details when contacting us.
Order Questions
Contact us if you need help with order confirmation, order updates, address changes, or cancellation requests.
Sizing Help
Need help choosing your size? Send us the product name and your measurements for better guidance.
Shipping & Tracking
We can help with tracking updates, delivery questions, shipping timeframes, and package status.
Returns & Exchanges
For return or exchange requests, please include your order number, item name, and reason for your request.
Response Time
Our customer care team usually responds within 24–48 business hours.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM EST
Best Way To Reach Us
Email is the fastest way to receive detailed support for orders, sizing, shipping, and returns.
Before contacting us
For the fastest support, please include your order number, full name, email address used at checkout, and a clear description of your question. For damaged or incorrect items, please attach clear photos of the product and packaging.
Still Need Help?
Send us a message anytime.
Email: edwin@shockmart.shop
Phone: (786) 447-8583
Address: 6725 SW 26th Ter, Miami, FL 33155, United States
Email Us