Shipping Policy
Cervaliq Delivery Studio
Shipping Policy
We want your Cervaliq order to arrive safely and smoothly. Please review our shipping information below for processing time, delivery estimates, tracking updates, and free shipping eligibility.
Free U.S. shipping on orders over $80.
Orders are usually processed within 1–3 business days after payment is confirmed.
Standard U.S. delivery usually takes 7–15 business days after your order has been processed and shipped.
Processing
Usually 1–3 business days after payment confirmation.
U.S. Delivery
Estimated 7–15 business days after shipment.
Free Shipping
Free U.S. shipping on qualifying orders over $80.
Tracking
Tracking details are sent by email once your order ships.
Delivery Process
From checkout to delivery
After you place your order, our team prepares your items, confirms shipment, and sends tracking information to the email used at checkout.
Order Confirmation
After checkout, you should receive an order confirmation email with your order details.
Processing & Packing
Orders are usually processed within 1–3 business days. Processing may take longer during holidays, promotions, or high-volume periods.
Shipping Confirmation
Once your order ships, tracking information will be sent to the email address used at checkout.
Delivery
Estimated standard U.S. delivery time is usually 7–15 business days after your order has been processed and shipped.
Shipping Summary
Shipping options and final rates will be displayed at checkout before payment.
| Shipping Type | Cost | Estimated Time |
|---|---|---|
| U.S. Orders Over $80 | Free | 7–15 business days after processing |
| U.S. Orders Under $80 | Calculated at checkout | 7–15 business days after processing |
| International Orders | Calculated at checkout | Varies by destination |
Delivery estimates are not guaranteed and may vary due to carrier delays, customs processing, holidays, weather, or other external factors.
Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Processing times may be longer during holidays, promotional periods, product launches, or high-volume seasons. Business days are Monday through Friday, excluding weekends and public holidays.
U.S. Shipping
Cervaliq offers free U.S. shipping on qualifying orders over $80.
For orders under $80, available shipping rates will be displayed at checkout before payment.
Delivery Estimates
Estimated standard U.S. delivery time is usually 7–15 business days after your order has been processed and shipped.
Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, incorrect addresses, or other circumstances outside our control.
Tracking Information
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow some time for tracking details to update after the carrier receives your package. Tracking updates may be delayed during weekends, holidays, or busy shipping periods.
Incorrect Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error, contact us as soon as possible at edwin@shockmart.shop. Once an order has been processed or shipped, we may not be able to change the shipping address.
Lost, Delayed, Or Stolen Packages
Cervaliq is not responsible for delays caused by shipping carriers, customs processing, weather conditions, incorrect addresses, failed delivery attempts, or other circumstances outside our control.
If your tracking has not updated for an extended period, please contact us and our customer care team will help review the situation.
International Shipping
Shipping availability may vary by destination. If international shipping is available for your location, shipping options and rates will be shown at checkout.
International delivery times may vary due to customs clearance, local carriers, holidays, destination-specific delays, and import requirements.
Duties, Taxes, And Customs Fees
For international orders, customs duties, taxes, import fees, or brokerage charges may apply depending on your country or region.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Refused Or Undeliverable Packages
If a package is refused, returned to sender, or undeliverable due to an incorrect address, failed delivery attempts, or unpaid customs fees, additional shipping costs may apply.
Refunds may exclude original shipping fees, return shipping fees, and carrier charges.
Need Shipping Help?
Contact Cervaliq Customer Care
Our customer care team can help with tracking updates, delivery questions, shipping support, and order issues.
Email: edwin@shockmart.shop
Phone: (786) 447-8583
Address: 6725 SW 26th Ter, Miami, FL 33155, United States
Contact Us